Welcome to ZIAVII Powered by EN Marketing Private Limited.
This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms and Conditions of Use for access or usage of Ziavii platform.
Your use of the App/Website and the underlying services and tools offered through the App/Website are subject to and governed by the following terms and conditions including the applicable policies which are incorporated herein by way of reference. If you transact on the App/Website, you shall be subject to the policies that are applicable to the App for such transaction.
USING OR OTHERWISE ACCESSING THE APP/WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEDDING.
1. DEFINITION OF SERVICES
1.1 The Company is an intermediary service providing platform to connect Salons and Parlours with end users.
1.2 Through the Website or our mobile application (“Application” or “App”), the Company connects users with trusted Salons & Parlours who provide services such as hair cut,facials, body waxing, pedicure, facial bleach, manicure, threading, body massage, polishing and wraps etc.
In other words, www.Ziavii.com is an app-and website based service marketplace that connects customers to trusted, Salons & Parlours.
2. TERMS & CONDITION OF USE
2.1 For Users
2.1.1 In order to use the App you must register as a user (“Subscriber” or “Member”). Even if you do not register you will still be permitted to use the website free content, subject to compliance with this Agreement.
2.1.2 The information and material provided on the Application may be used for informational purposes only. By using, accessing or downloading materials from this Website you agree to follow the terms and provisions as outlined in this Agreement, which apply to all visits that you make, both now and in the future.
The Company reserves the right at its sole discretion to review the activity and status of each account and block the account of a member based on such review.
2.1.3 User hereby confirms that as on date of subscription, the user does not have any objection to receiving emails, text messages and calls from the Company. This consent extends to emails, messages or calls relating to the Services being provided.
Additionally, in order to protect the Company from any abuse, we reserves the right to take appropriate steps as it deems fit at its sole discretion in order to protect the interest of other subscribers.
2.1.4 User agrees that Company is just a platform for availing Services from Salons & Parlours. Cancellation of bookings is not under our control. In event of any conflict or disagreement between user and Salons & Parlours, the user is independent to take necessary action against the Salons & Parlours, with or without our involvement.
2.1.5 Unsatisfactory services: User consents and agrees that in no case will the Company be made responsible or liable of any misbehaviour, bad service or anything else but user can complain to the company and further company take action to Salons & Parlours.
3. ELIGIBILITY
3.1 User and Service Provider represents that they are not minors (18 or above) and are not persons with any criminal record nor barred by the government from receiving any services under any law in India. User and service provider agree to the following:
• Provide accurate, current, true and complete information about them while registering on our Website or App.
• Maintain and promptly update your profile and registration data to keep it accurate, true, current and complete.
3.2 Under an event of information being found incomplete, false or inaccurate, we reserve the right to delete, terminate or deactivate your account without any notification or intimation and refuse any current or future use of our Website and App.
3.3 When you register on our Website and/or App, you will be required to choose a username and a password. You are responsible for maintaining the confidentiality of your password and account information.
You must immediately notify Company of any unauthorized use of password or account or any other security breach.
4. RESTRICTIONS
MEMBER ACCOUNT, PASSWORD, AND SECURITY
Since the Services require user and service provider to open an account, you must complete the registration process by providing the Company with current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your password and account.
Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security.
The Company will not be liable for any loss that user may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by the Company or another party due to someone else using user’s account or password.
5. PAYMENT SECURITY
The Application has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. You also have a significant role in protecting your information.
No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
5.1 Payments
ZIAVII allows users to make both cash and online payments for the services.
5.2 Online Payments
Customers, when requesting for an appointment, can choose the 'Pay at Counter' option and
make the payment at the venue.
5.3 Cash Payments
Customers, when requesting for an appointment, can choose the 'Pay Online' option to make
advance payment for the service.
6. REGISTRATION & BOOKING FEES
ZIAVII doesn't charge any amount for registration and using mobile app and website.
We only Charge 10% Commission on appointment bookings for vendors.
7. FEEBBACK
All comments, feedback, information or materials submitted to the Company through or in
association with our Website shall be considered non-confidential and Company’s property. By
submitting such comments, information, feedback, or materials to us, you agree to a no-
charge assignment to the Company of worldwide rights to use, copy, modify, display and
distribute the submissions. The Company may use such comments, information or materials in
any way it chooses in an unrestricted basis. Users are welcome to provide candid feedback to
us at www.ziavii.com